Terms and Conditions

These terms and conditions (together with the information and policies contained in the “Customer Service” pages of the website and any other document referred to in these terms and conditions that establish the legal terms that apply to the use of the Updf.shop website, the purchase of your ACCO STUDIOS ® products (VAT number IT02418520447) whose registered office is in Largo de Carolis 2, 63827 Pedaso (FM), Italy (IT).

Your purchase of any of the products offered on the Site (Products) is subject to these terms and conditions and, by placing an order for any Product, you agree to be bound by them. You must print a copy of these terms and conditions for future reference. The use of your personal information submitted to or through the Site is governed by our Privacy and Cookies Policy.

We reserve the right to amend these terms and conditions from time to time by amending them on the Site, although such amendment will not affect any order you have already placed with us.

It is your responsibility to ensure that your equipment (computer, laptop, netbook, tablet or other mobile device) meets all technical specifications necessary to enable you to access and use the Site and is compatible with the Site.

We may, from time to time, restrict access to certain features, parts or content of the Site, or the entire Site, to users who have registered with us. You must ensure that all registration data you provide is accurate. If you choose, or are provided with, a login ID (such as a user name and password or other identifier) as part of our security procedures, you must treat such information as confidential and must not disclose it to anyone else. You are responsible for all activities that occur under your Login ID and you must notify us immediately of any unauthorized use or other breach of security of which you become aware. We reserve the right to deactivate any Access ID, at any time, if in our opinion you have failed to comply with any of the provisions of these terms and conditions or if the data you provide for the purpose of registering as a user proves to be false.

Products can be ordered by clicking on the items you wish to purchase and following the instructions that will appear on the screen. You can check and correct any order entry errors until you submit your order by clicking on the ” (chekout) ” button on the checkout page.

After placing your order, you will receive an email from us confirming that we have received your order and giving you an order reference number. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to purchase a Product. All orders are subject to acceptance by us. We are not obliged to accept your order and may, at our discretion, refuse to accept any order. However, you acknowledge that by clicking the ” (chekout) ” button, you assume the obligation to pay for the Product(s). If we accept your order, we will confirm such acceptance by sending you an email confirming that the Product has been shipped (Shipping Confirmation). The contract between you and the Company in relation to the Product(s) ordered (Contract) will only be made when the Shipping Confirmation is sent. After the Contract has been entered into, we will assume a legal obligation to supply you with goods in accordance with the Contract.

The Contract only applies to Products for which we have confirmed shipment in the Shipping Confirmation. The Company shall not be obliged to supply any other Product that may have been part of your order until the shipment of such Product has been confirmed in a separate Shipping Confirmation.

Free shipping to Italy, for shipping abroad prices vary depending on the area and weight.

Your order will be processed as soon as possible or if you have included a specific date in the delivery date section in the checkout field, we will try to send it on that date.

Your order will be delivered to the delivery address you specify when placing your order.

If your delivery address is geographically remote, for example some remote islands or other isolated locations, we may not be able to deliver there. In this case, we will inform you before accepting your order. We reserve the right not to deliver to any country that is prohibited by applicable export laws. Orders may not be delivered to P.O. boxes or similar addresses.

Products included in the same order may not be delivered to different addresses.

Deliveries are made by our trusted courier company and are made from Monday to Saturday (or other normal business week days in countries that do not follow a western business week model), excluding holidays and public holidays, usually before 8.00 am and 5.00 pm. Please note that the courier may require a signature for deliveries.

If you order Products for international delivery, they may be opened and inspected by customs authorities and may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for the payment of such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for more information before placing your order. If an item is returned, import duties will be refunded if they were originally included in the purchase price. If they were not included, you will be responsible for recovering the duties directly from the local customs office.

Please also note that you must comply with all applicable laws and regulations of the country for which the product(s) are intended. We will not be liable for any violation of such laws on your part.

The Product(s) ordered will be at your own risk from the time of delivery or collection (as the case may be). Ownership of the Products ordered will also pass to you upon delivery or collection (as the case may be), provided that you have received full payment of all sums due in respect of the Products, including any delivery charges.

The price of the Products is the price quoted on the Site from time to time.

Prices include VAT, but exclude delivery charges, which will be automatically added (at the cost indicated) to the total amount due when you view the items in your shopping cart, and have selected the delivery method of your choice.

Prices and delivery costs may change at any time, but changes will not affect orders for which we have already sent a Shipment Confirmation.

The Site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on the Site may be incorrectly priced. Normally, we will check prices as part of our shipping procedures so that where the correct price of a Product is less than the price declared by us, we will charge you the lower amount. If the correct price of a Product is higher than the price stated on the Site, we will normally, at our discretion, either contact you for instructions before shipping the Product, or refuse your order and notify you of such refusal.

Payment for all orders may be made by credit or debit card on the checkout page. We accept payment with most major credit and debit cards and payment is secure! We also have Paypal payments, bank transfers, cash on delivery (with an addition of about 8€ which may vary) and other different types of payment perfect for citizens of the European Union.

You should be aware that online payment transactions are subject to validation checks by the card issuer and we are not responsible if the card issuer refuses to authorise payment for any reason. In addition, we carry out a standard pre-authorization check on your payment card and the Products will not be shipped until this pre-authorization check has been completed. Please note that it is possible that your credit card issuer may charge you an online handling fee or processing fee. We are not responsible for this.

From time to time we may run promotions where we issue discount codes. These may be used for partial payment of the price of the Product(s) ordered online, subject to the terms and conditions under which they were issued (as stated in our relevant promotion from which you obtained the code). The discount codes may only be used once and only during the period of validity indicated and only in relation to the Product(s) in question. Discount codes cannot be redeemed in cash.

Returned products must comply with our return policy below.

You have a legal obligation to take reasonable care of the products while they are in your possession, and must return them in the same condition in which you received them (except to the extent reasonably necessary to examine them). This includes the following guidelines:

Products must be returned unworn (except for testing), unwashed, undamaged and unused with their original tags;

footwear and accessories must be returned in the original boxes provided and in a protective shipping box;

if the Product is supplied with a safety label, this must be left behind;

socks must be returned only if they have not been opened and are in their original packaging.

If you fail to comply with the above obligations (including return conditions), we may deduct from your refund an amount reflecting the reduced value of the Product(s) up to the full price of the Product(s).

Return Process

It is advisable to return the Products in their original packaging to ensure the necessary protection during transport. For instructions on returning the Products please write to: sales@accostudios.com with subject: returned item.

You may withdraw from the contract at any time before delivery of your order and up to 14 days thereafter, starting the day after receipt of the Products (“cooling-off period”).

To cancel a Contract, you must clearly inform us by email: sales@accostudios.com

The cost of sending a return item for personal reasons is clearly at your expense.

If you cancel an order (or part of it) during the cooling off period, you must return the product(s) within 14 days from the day you notify us of the cancellation and follow the return policy.

If you cancel a Contract between us within the 14 day cooling-off period (see above), we will process the refund due to you as soon as possible and, in any event, within 14 days of the day we receive the Product(s) or (ii) if earlier, the day we receive proof that you have returned the Product(s) to our return address.

We will refund the price of the Product(s) in full (subject to any deductions we are entitled to make due to use of or damage to the Product(s)), including the cost of standard delivery. However, we will not refund the cost of returning the Product(s) to you, and you are responsible for such costs. We will refund the money received by you using the same method you originally used to pay for your purchase, unless otherwise agreed.

If a Product ordered by you is damaged or defective at the time of delivery or has developed a defect, you may have one or more legal remedies available to you, depending on when you make us aware of the problem, in accordance with your legal rights. If you believe that a Product has been delivered damaged or defective or has developed a defect, you must inform us as soon as possible, preferably in writing, stating your name, address and order reference at sales@accostudios.com with defective item, and we will also request images of the defect.

The Products are owned by ACCO STUDIOS ® and sold on the Site by Fermas S.R.L.S. .  Fermas S.R.L.S. tries to be as accurate as possible in the description of the Products. However, we cannot guarantee that the descriptions are totally accurate, complete, reliable or free of errors. The images of the Products on the Site are for illustrative purposes only. Although we try to display colours accurately, we cannot guarantee that the display of colours on your computer will accurately reflect the colour of the Products.

The Products sold are provided for your home and private use only. You agree not to use the Products for commercial, business or resale purposes. Fermas S.R.L.S. has no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunities.

Although we have taken reasonable steps to represent the Products as accurately as possible through the photographs and other images on the Site, the details (such as colour, pattern and texture, etc.) you see on the screen will depend on your monitor and, as such, may not accurately reflect the actual details of a Product when you receive it.

Any information on the Site relating to the sizing of Products is included for guidance only. If you are in any doubt about the size of any requested Product, we recommend that you contact us before placing an order (see Contact Us).

Except as expressly stated in these terms and conditions, it is not permitted:

“scrape” the content or store the content of the Site on a server or other storage device connected to a network or create an electronic database by systematically downloading and storing all the content of the Site;

remove or edit any content from the Site or attempt to circumvent security or interfere with the proper working of the Site or the servers on which it is hosted; or 

create a link to the Site from any other website, without our prior written consent, although you may create a link from a website that is operated by you, provided that the link is not misleading or deceptive and correctly indicates its destination, does not imply that we endorse you, your website, or any product or service offered by you, you link to (and do not frame or replicate) the home page of the Site, and the linked website does not contain any content that is unlawful, threatening, abusive, defamatory, pornographic, obscene, vulgar, indecent, offensive or infringes the intellectual property rights or other rights of any third party.

You must use the Site and everything available on the Site only for lawful purposes (in compliance with all applicable laws and regulations), in a responsible manner and not in a way that damages our name or reputation or that of one of our affiliates.

All rights granted to you under these terms and conditions will immediately terminate if you breach any of them.

All intellectual property rights on any content on the Site (including text, graphics, software, photographs and other images, videos, sounds, trademarks and logos) are the property of Fermas S.R.L.S. or our licensors. Except as expressly stated herein, nothing in these terms and conditions gives you any rights in relation to any intellectual property owned by us or our licensors and you acknowledge that you do not acquire any ownership rights by downloading content from the Site. If you print, copy or store pages from the Site (only to the extent permitted by these terms and conditions), you must ensure that all copyright, trademark or other intellectual property notices contained in the original content are reproduced.

We may change the format and content of the Site from time to time. You agree that your use of the Site is “as is” and “as available” and at your sole risk.

While we try to ensure that all information on the Site (except any user-generated content) is correct, it is not intended as an authority or advice to be relied upon. You should check with us or the relevant source of information before acting on such information.

We make no representations or warranties as to the accuracy, completeness, timeliness, topicality, correctness, reliability, integrity, quality, fitness for purpose or originality of any content on the Site and, to the fullest extent permitted by law, all implied warranties, conditions or other terms of any kind are hereby excluded and we accept no liability for any loss or damage of any kind incurred as a result of your or anyone else’s use of the Site or reliance on any of its content.

We cannot and do not guarantee that any content on the Site is free of viruses and/or other code that may have contaminating or destructive elements. It is your responsibility to implement appropriate computer security measures (including anti-virus and other security controls) to meet your particular security and content reliability requirements.